Shipping Policy
Order Processing
Orders are processed and prepared for shipment within 1–2 business days. You’ll receive a confirmation email with tracking information once your order has shipped.
Shipping Times
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United States: 7–12 business days
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International: 7–12 business days
Please allow an additional 1–2 business days for order processing before shipment.
Tracking
Once your order has shipped, you’ll receive a tracking number so you can follow your package’s progress.
International Orders
International customers may be responsible for customs duties, taxes, or additional fees imposed by their country.
Delays
Delivery times are estimates and may vary due to customs, carrier delays, weather, or other circumstances outside our control.
Questions?
Have a question about your order or shipping?
Contact us at nevanasupport@gmail.com and our customer service team will be happy to help.