Shipping Policy

Shipping Policy

Order Processing

Orders are processed and prepared for shipment within 1–2 business days. You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Times

  • United States: 7–12 business days

  • International: 7–12 business days

Please allow an additional 1–2 business days for order processing before shipment.

Tracking

Once your order has shipped, you’ll receive a tracking number so you can follow your package’s progress.

International Orders

International customers may be responsible for customs duties, taxes, or additional fees imposed by their country.

Delays

Delivery times are estimates and may vary due to customs, carrier delays, weather, or other circumstances outside our control.

Questions?

Have a question about your order or shipping?

Contact us at nevanasupport@gmail.com and our customer service team will be happy to help.